We help small business owners like you to setup, establish and grow great businesses.
Most of Australia's businesses are small businesses. They drive economic growth, provide employment and meet the needs of Australians every day, yet they often don't get the guidance or support they want. This is why we provide small and medium businesses with the sort of full service and integrated consulting that large businesses take for granted. We do this in an affordable and flexible way to give businesses every opportunity to succeed and grow.
WHAT WE SPECIALISE IN
Business and Marketing plans
Many small businesses start with no formal or written plans at all. Some say that failing to plan is planning to fail and we agree. Without solid plans you don't know where your business is going or how to get there. We will work with you to produce custom business and marketing plans to help you to clearly identify and reach your goals. We will also help you plan and build a brand, including a website that will draw potential clients in.
Websites and social media
If you have a business, you need a website supported by relevant social media. Your website doesn't have to be a work of art, but it does have to work for you. We can help you create a website that builds your brand's credibility and forms an important step in your sales funnel without taxing your marketing budget to breaking point. And if you already have an existing website we can work with you to optimise it so it does what you want it to do while providing Website Error Testing and Proofreading.
No matter how small you start, eventually you are going to need your business to grow if it is going to be sustainable and if it is going to reach its full potential. In order to help your business to grow, we will work with you to create:
Personalised Sales Training and Coaching
End to End Sales Processes
Quality Management Systems
Advertising campaigns and sales funnels that will result in sales
Small businesses are a lot like their owners, if they are going to be around for a long time they have to be healthy. One of the best ways to assess the health of a small business is via its financials; the numbers don't lie. We will work through your financials with you to help you to understand the current financial position of your business and to develop metrics that you can use to continue to monitor and improve the financial health of your business.
Research and exploration
No matter how well you plan, starting a new business and keeping ahead of the competition involves regularly exploring uncharted waters. Research is one of the best tools that small business owners have at their disposal to constantly know the position of their business and the safest direction to head. Some of the research tools that we help small business owners to master include:
Voice Of The Customer (VOC)
Customer Experience Testing
Soft Product and Service Launches
As your business starts to grow, you will probably find that you need to make a major change at some point to capitalise on your success. Perhaps you will need to move to a new location with more space or upgrade your IT capabilities. As you get more confident, you might also decide you want to try something new in your business. What this means is that sooner or later you will be faced with managing a project in your business. The reality is that most projects don't go well and when you think about it that is not surprising because most small business owners are not seasoned project managers and don't have the time to go away and learn how to manage a project in their business before they have to lead one. We can help you to assess if the project you are considering will really add value to your business. If it will, we can help you to plan and manage all of the elements so that everything comes together like clockwork which will save you time, money and stress.
Building and leading your team
If you want to grow your business, or even just take a break from time to time, at some point you are going to need to hire some help. This poses all sorts of questions such as: who do you hire, where do you find them, in what capacity do you hire them (full time, part time, contractor), how much do you pay them, how do you turn a collection of people into a high performing team and how do you lead them? It's important to have good answers to all of these questions and quite a few more because while your business is a collection of processes, your team are the business! When you are ready to hire your first team member, we can help you figure out what questions you should be asking yourself and help you to find answers to these questions.
A successful business is a collection of processes that work, which are then carried out by staff over and over again to achieve predicable and desirable results. Each stage in a repeatable process is a stepping stone on a path to repeatable success. That means that you need a process for everything you do in your business and the more important the activity, the better the process needs to be. If you already have processes, we can help you to regularly review and improve these to keep up with your growing business and its evolving needs. If you are just starting out, we can help you get the right processes in place right from day one.
This can include implementing:
· A Total Quality Management System (TQM)
· Lean and/or 6 Sigma methodologies
· The ISO 9001:20015 framework
· Something completely unique for your specific business
Some business owners are so busy looking after their business and their staff that they forget to take time out to look after themselves and their family. One way we help business owners to do this is by assisting them with their personal insurance. We can assist with:
· Life Insurance
· Total and Permanent Disability Insurance
· Income Protection Insurance
· Trauma Insurance
· Key Person Insurance
Sometimes insurance is just one more cost that a business doesn’t want to face and we can talk with businesses about reducing the impact of insurance on cash flow buy using money held in superannuation. We can also assist businesses with using insurance as part of their planning to manage the death of a business owner and the subsequent change of part owner ship and change of structure that may follow.
Businesses face risk before they even find their very first customer. As a business grows, risks increase and become more complex. Some of these risks can lead to inconvenience, some can lead to financial loss and some can bring an entire business down overnight. The problem is, the closer you are to the business, the harder it is to see some of these risks. We can help you identify, record and assess your risks. Where possible we will help you mitigate these risks and for enduring risks we will work with you to develop contingency and continuity of business plans.
It doesn't matter if you have an idea that you think the world needs, an established business that is ready to explore listing to obtain enough equity to accelerate its growth, or something in between, we can help you obtain the finance you need. Through our partner networks we can help you through the process of securing equity, debt or a combination in whatever form will work for your business.